题目内容
（请给出正确答案）
All the flights before nine have been delayed because of poor visibility this morning.
A.由于今天上午能见度差，9点以前的航班都被延误了。
B.由于今天上午能机械故障，9点以前的航班都被延误了。
C.由于今天下午能机械故障，9点以前的航班都被延误了。
D.由于今天下午能见度差，9点以前的航班都被延误了。
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更多“All the flights before nine ha…”相关的问题
A.cancelled
B.rejected
C.prevented
D.stopped
此题为判断题(对，错)。
– Operating mostly in secondary cities to reduce landing costs.
– Using only one type of aircraft in order to reduce maintenance and operational costs. These planes are leased rather than bought outright.
– Having only one category of seat class.
– Having no pre-allocated seats or in-flight entertainment.
– Focusing on e-commerce with customers both booking tickets and checking in for flights online.
The airline was given an ‘on time arrival’ ranking of seventh best by the country’s aviation authority, who rank all 50 of the country’s airlines based on the number of flights which arrive on time at their destinations. 48 Jamair flights were cancelled in 2013 compared to 35 in 2012. This increase was due to an increase in the staff absentee rate at Jamair from 3 days per staff member per year to 4·5 days.
The average ‘ground turnaround time’ for airlines in Shania is 50 minutes, meaning that, on average, planes are on the ground for cleaning, refuelling, etc for 50 minutes before departing again. Customer satisfaction surveys have shown that 85% of customers are happy with the standard of cleanliness on Jamair’s planes.
The number of passengers carried by the airline has grown from 300,000 passengers on a total of 3,428 flights in 2007 to 920,000 passengers on 7,650 flights in 2013. The overall growth of the airline has been helped by the limited route licensing policy of the Shanian government, which has given Jamair almost monopoly status on some of its routes. However, the government is now set to change this policy with almost immediate effect, and it has become more important than ever to monitor performance effectively.
Required:
(a) Describe each of the four perspectives of the balanced scorecard. (6 marks)
(b) For each perspective of the balanced scorecard, identify one goal together with a corresponding performance measure which could be used by Jamair to measure the company’s performance. The goals and measures should be specifically relevant to Jamair. For each pair of goals and measures, explain why you have chosen them. (9 marks)
Task 1
Directions: This task is the same as Task 1. The 5 questions or unfinished statements are numbered 1 to 5
Flying Blue is a frequent flier rewards program offered by Air France and KLM Royal Dutch Airlines. Flying Blue members enjoy the ability to earn and spend air mile points on flights and services offered by Air France, KLM, and its various airline partners.
Flying Blue also offers other ways to spend your points with select travel and transportation companies for things such as car and hotel rentals (租借). Award miles can be used to purchase discounts, gifts and free flights.
Flying Blue offers several different levels of membership dependent on how often you fly and how many air mile points you have accumulated The levels are in the order of Ivory (象牙), Silver, Gold, and Platinum (白金). As one increases in membership level, one will receive increased benefits such as first class promotion on flights and extra baggage allowances. Members also are allowed entrance into SkyTeam VIP rooms.
Members must fly on a paid flight at least once every twenty months or their miles will no longer count. The Flying Blue reward program is a great way for frequent fliers and travelers to get a little bit more out of their Airline travels. As the first membership level, Ivory is your gateway to enjoying all that Flying Blue has to offer. With Ivory membership, you can start earning and spending Miles on a large number of flights and services. There are so many reasons to join the Flying Blue program--and it all starts with Ivory.
Flying Blue is a rewards program specially intended for ______.
A.first class travelers
B.business executives
C.frequent passengers
D.VIP members
Flying Blue members have the right to use their award miles to ______.A.get free tickets
B.visit local scenic spots
C.shop in the supermarkets
D.go through the VIP passage
To make their miles count, members must ______.A.pay their membership fees regularly
B.fly overseas at least once every year
C.take a domestic flight with Air France once a month
D.pay for their flight at least once within twenty months
Which of the following statements is TRUE according to the passage？A.All the members enjoy equal benefits.
B.Ivory is the starting membership level.
C.Fliers can choose any membership level.
D.VIP rooms are only for the Platinum level.
The title of the passage could be ______.A.Introduction to Flying Blue
B.Flying with Air France and KLM
C.Accumulation of Air Mile Points
D.Levels of Flying Blue Membership
请帮忙给出每个问题的正确答案和分析，谢谢！
根据以下内容回答题：
A volcanic eruption in Iceland has sent ash across northern Europe．Airlines have stopped or changed the flights across the Atlantic Ocean，leaving hundreds of passengers stuck in air-ports．
Grimsvoto is oDe of the largest and most active volcanoes in Europe．What makes Grimsvoto different is that it lies under a huge glacier(冰川)of ice up to 12 meters thick．The hot volcano heats up the ice above it，which then forms a layer of water between the glacier and the volcano．This layer of water puts pressure on the volcano，keeping it stable．As the water flows out from under the glacier，the pressure lifts．The lava(岩浆)from the volcano then comes up to the surface．This is exactly what happened today．
Now．airlines have to make changes to their flights SO as not to fly through the clouds of volcanic as．h．According to．KLM，one of Europe’s biggest airlines，airplanes cannot go under the cloud or over it．Going through the cloud can result in ash getting stuck in the airplane’s engines，causing damage to the plane．
The eruption has also caused problems for animals in Iceland．The volcano left ash and sharp，glass-like rocks all over the countryside．Farmers are keeping their animals inside to stop them from eating ash—covered grass or the sharp objects．
What makes Grimsvoto different from other volcanoes？ 查看材料
A.It is below-ice．
B.It lies under the sea．
C.It is the largest volcano．
D.Its lava affects the airlines．
In the month of September, in Britain, you may see large numbers of birds (1)_____ on roofs and telegraph wires. These birds are swallows. They are (2)_____ together because, very soon, they will be flying. (3)_____ to much warmer lands, where they will find (4)_____ the small flying insects on which they (5)_____. There are no such insects (6)_____ in Britain during the winter; it is (7)_____ cold for them.
The swallows settle, fly off, swoop, and (8)_____ again. This they do many times, for they are making short (9)_____ flights in order to be fit for the long journey (10)_____ them.
(11)_____ of these migrating birds leave Britain in the autumn. They fly (12)_____ for hundreds of miles (13)_____ they reach the warm lands of Africa. But not all the birds get there, for many of them perish in the stormy weather they meet with (14)_____.
In the spring of the following year they" (15)_____ the long and tiring journey back to Britain.
They return to the identical barn or tree in the (16)_____ district which they had left the (17)_____ autumn. How do these birds find their (18)_____ there and back over such vast distances？ Nobody knows exactly (19)_____, but it has something to do (20)_____ winds and air currents.
A．being perched
B．perched
C．being perching
D．be perched
B.30 minutes before departure
C.45 minutes before departure
D.60 minutes before departure
How much baggage is a ticketed passenger allowed free of charge？A.One piece.
B.Two pieces.
C.Three pieces.
D.Four pieces.
What will passengers have to do if their baggage is over the free allowance？A.To pay extra money.
B.To carry it themselves.
C.To ask for special permit.
D.To drop the excessive item.
This passage is probably taken from_________.A.an advertisement of an airline
B.a notice for airline passengers
C.a schedule of an international flight
D.an introduction to an airline company
What is required of all domestic and international passengers for check-in？A.An invitation letter.
B.A company’s job offer。
C.An official photo identification.
D.An official immigration permit.
请帮忙给出每个问题的正确答案和分析，谢谢！
A.On short haul flights lasting up to 2 hours
B.On flights lasting more than 2 hours
C.On international or long haul flights
D.On some special flights
The purpose of the advertisement is to______.
A．promote a special flight program
B．recommend long distance flights
C．introduce different flights
D．describe an airlines group
A.What date of the flights？
B.When will the plane leave tomorrow？
C.What is the air fare？
D.When is the date of the flights？
