(b) Briefly describe the way in which a ‘person specification’ differs from a ‘job descrip
(b) Briefly describe the way in which a ‘person specification’ differs from a ‘job description’. (3 marks)
(b) Briefly describe the way in which a ‘person specification’ differs from a ‘job description’. (3 marks)
(b) Briefly describe the five extreme scores identified by Blake and Mouton. (5 marks)
(c) Briefly describe three advantages to Bailey’s of counselling. (3 marks)
(d) Briefly describe the principal audit work to be performed in respect of the carrying amount of the following
items in the balance sheet:
(i) trade receivables; and (3 marks)
(c) Briefly describe five factors to be taken into account when deciding whether to use recruitment consultants.(5 marks)
(c) Briefly describe the principal audit work to be performed in respect of the carrying amount of the following
items in the balance sheet:
(i) development expenditure on the Fox model; (3 marks)
(c) You have been making preliminary inquiries regarding matters arising from the previous year’s audit of Di Rollo.
It has been revealed that no action has been taken in response to the management letter prepared by the previous
auditors. Di Rollo’s management has explained that this was because it was ‘poorly prepared’ and ‘unhelpful’.
Required:
Briefly describe various criteria against which the effectiveness of a management letter may be assessed.
(7 marks)
Section A暂缺
Section B – ALL FIVE questions are compulsory and MUST be attempted
The Chemical Free Clean Co (C Co) provides a range of environmentally-friendly cleaning services to business customers, often providing a specific service to meet a client’s needs. Its customers range from large offices and factories to specialist care wards at hospitals, where specialist cleaning equipment must be used and regulations adhered to. C Co offers both regular cleaning contracts and contracts for one-off jobs. For example, its latest client was a chain of restaurants which employed them to provide an extensive clean of all their business premises after an outbreak of food poisoning.
The cleaning market is very competitive, although there are only a small number of companies providing a chemical free service. C Co has always used cost-plus pricing to determine the prices which it charges to its customers but recently, the cost of the cleaning products C Co uses has increased. This has meant that C Co has had to increase its prices, resulting in the loss of several regular customers to competing service providers.
The finance director at C Co has heard about target costing and is considering whether it could be useful at C Co.
Required:
(a) Briefly describe the main steps involved in deriving a target cost. (3 marks)
(b) Explain any difficulties which may be encountered and any benefits which may arise when implementing target costing at C Co. (7 marks)
Door-knocking is the most effective way of making face-to-face community contact, but it has become a lost art. With the recent focus on customer privacy, door-knocking seems like an intrusion into other people's lives. But those who try it for the first time are usually surprised by the pleasant reception they receive. Here are some suggestions that will help you promote your services face-to-face.
BEFORE YOU GO OUT
Begin with a door hanger
Try leaving a door hanger two days before you go door knocking. It should briefly describe the project and say that someone will be around in person.
Wear an official name tag
Door-knockers should wear name tags with the logo of their organization. The best name tags will also include a color photo and the name of the caller.
Have people knock their own blocks
The easiest way to do door-knocking is to try your local area first. Being a neighbor creates an immediate connection with the person answering the door; after that, everything else is easy.
WHEN YOU GO OUT
When to go and what to do first
The best times to knock are usually Saturdays. On other days, after dinner is ideal. When someone answers the door, smile and introduce yourself. Give the name of your organization and, briefly, the reason for the visit.
State what action the other person should take and the benefits
Tell the person what they need to do and how their actions will benefit themselves and others.
Record contact information on the spot
Record names, addresses, email addresses, phone numbers, and responses to questions on the spot. You won't remember them later!
21. Why does the author say that door-knocking has become a lost art?
A. It is not effective, no one will take this method any more.
B. People focus on privacy increasingly, so door-knocking seems like an intrusion into other people's lives.
C. It is very difficult to do door-knocking, no one knows how to do it now.
22. Which step should be firstly taken when you try door-knocking?
A. Have people knock their own blocks.
B. Wear an official name tag.
C. Leave a door hanger.
23. Which time is not appropriate for door knocking?
A. Saturday afternoon.
B. Monday morning.
C. Thursday evening.
24. Who will receive pleasant reception when they try door-knocking?
A. A stranger who is not living in this community and gives no notice for his/her visit.
B. An offensive acquaintance who comes at any time.
C. A neighbor who does good preparation and has significant project to introduce.
25. What does the underlined phrase “on the spot” mean?
A. without delay.
B. at some place.
C. in a difficult situation.
Door-Knocking
Door-knocking is the most effective way of making face-to-face community contact, but it has become a lost art. With the recent focus on customer privacy, door-knocking seems like an intrusion into other people' s lives. But those who try it for the first time are usually surprised by the pleasant reception they receive. Here are some suggestions that will help you promote your services face-toface.
BEFORE YOU GO OUT
◆ Begin with a door hanger
Try leaving a door hanger two days before you go door-knocking. It should briefly describe the project and say that someone will be around in person.
◆ Wear an official name tag
Door-knockers should wear name tags with the logo of their organization. The best name tags will also include a color photo and the name of the caller.
◆ Have people knock their own blocks
The easiest way to do door-knocking is to try your local area first. Being a neighbor creates an immediate connection with the person answering the door; after that, everything else is easy.
◆ Find a good excuse to door-knock
A short survey about local concerns or a current project is a good excuse. Figure out responses for various situations. What if the person who answers the door cannot speak English? What if a child answers the door?
WHEN YOU GO OUT
◆ When to go and what to do first
The best times to knock are usually Saturdays. On other days, after dinner is ideal. When someone answers the door, smile and introduce yourself; say you are a volunteer and, if it helps, state where you live. Give the name of your organization and, briefly, the reason for the visit.
◆ State what action the other person should take and the benefits
Tell the person what they need to do and how their actions will benefit themselves and others. If a person hesitates, emphasize benefits you' ve already mentioned and then, if necessary, add further benefits. If a person agrees, follow up immediately. If possible, get a donation,a signature, or a promise.
◆ Record contact information on the spot
Record names, addresses, e-mail addresses, phone numbers, and responses to questions on the spot. You won' t remember them later!
(1)Why does the author say that door-knocking has become a lost art?
A. It is not effective, no one will take this method any more.
B. People focus on privacy increasingly, so door-knocking seems like an intrusion into other people' s lives
C. It is very difficult to do door-knocking, no one knows how to do it now.
(2) Which step should be firstly taken when you try door-knocking?
A. Find a good excuse to door-knock
B. Wear an official name tag
C. Leave a door hanger
(3) What does the underlined phrase “on the spot” mean?
A. without delay
B. at some place
C. in a difficult situation
(4) Which time is not appropriate for door knocking?
A. Saturday afternoon
B. Monday morning.
C. Thursday evening.
(5) Who will receive pleasant reception when they try door-knocking?
A. A stranger who is not living in this community and gives no notice for his/her visit.
B. An offensive acquaintance who comes at any time.
C. A neighbor who does good preparation and has significant project to introduce.
阅读理解
阅读下面的文章,根据文章内容,完成相应的选择题。
DOOR-KNOCKING
Door-knocking is the most effective way of making face-to-face community contact, but it has become a lost art. With the recent focus on customer privacy, door-knocking seems like an intrusion into other people's lives. But those who try it for the first time are usually surprised by the pleasant reception they receive. Here are some suggestions that will help you promote your services face-toface.
BEFORE YOU GO OUT
◆ BEGIN WITH A DOOR HANGER
Try leaving a door hanger two days before you go door-knocking. It should briefly describe the project and say that someone will be around in person.
◆ WEAR AN OFFICIAL NAME TAG
Door-knockers should wear name tags with the logo of their organization. The best name tags will also include a color photo and the name of the caller.
◆ HAVE PEOPLE KNOCK THEIR OWN BLOCKS
The easiest way to do door-knocking is to try your local area first. Being a neighbor creates an immediate connection with the person answering the door; after that, everything else is easy.
◆ FIND A GOOD EXCUSE TO DOOR-KNOCK
A short survey about local concerns or a current project is a good excuse. Figure out responses for various situations. What if the person who answers the door cannot speak English? What if a child answers the door?
WHEN YOU GO OUT
◆ WHEN TO GO AND WHAT TO DO FIRST
The best times to knock are usually Saturdays. On other days, after dinner is ideal. When someone answers the door, smile and introduce yourself; say you are a volunteer and, if it helps, state where you live. Give the name of your organization and, briefly, the reason for the visit.
◆ STATE WHAT ACTION THE OTHER PERSON SHOULD TAKE AND THE BENEFITS
Tell the person what they need to do and how their actions will benefit themselves and others. If a person hesitates, emphasize benefits you've already mentioned and then, if necessary, add further benefits. If a person agrees, follow up immediately. If possible, get a donation, a signature, or a promise.
◆ RECORD CONTACT INFORMATION ON THE SPOT
Record names, addresses, e-mail addresses, phone numbers, and responses to questions on the spot. You won't remember them later!
操作提示:通过题干后的下拉框选择题目的正确答案。
1. Why does the author say that door-knocking has become a lost art? {A; B; C}
A. It is not effective, no one will take this method any more.
B. People focus on privacy increasingly, so door-knocking seems like an intrusion into other people's lives
C. It is very difficult to do door-knocking,no one knows how to do it now.
2. Which step should be firstly taken when you try door-knocking? {A; B; C}
A. Find a good excuse to door-knock
B. Wear an official name tag
C. Leave a door hanger
3. What does the underlined phrase “on the spot” mean? {A; B; C}
A. without delay
B. at some place
C. in a difficult situation
4. Which time is not appropriate for door knocking? {A; B; C}
A. Saturday afternoon.
B. Monday morning.
C. Thursday evening.
5. Who will receive pleasant reception when they try door-knocking? {A; B; C}
A. A stranger who is not living in this community and gives no notice for his/her visit.
B. An offensive acquaintance who comes at any time.
C. A neighbor who does good preparation and has significant project to introduce.