In order to use the water from the stove, there ______ be a pipe connecting the tub wi
A. must
B. seemed to
C. needn't
D. should
A. must
B. seemed to
C. needn't
D. should
In order to (attain) our objective, it is (essential) that we (will make) the best use of the limited resources (available).
A.attain
B.essential
C.will make
D.available
(d) Suggest a set of SIX performance measures which the directors of SSH could use in order to assess the
quality of service provided to its clients. (3 marks)
此题为判断题(对,错)。
Which of the following is NOT true? ______.
A.Computers perform. not only data processing function in business, but also are used as tools in
B.Problem-solving and decision-making
C.In performing certain data processing tasks, computers can process information more efficiently and effectively than humans
D.A company or individual must buy a computer system in order to be able to use one
According to the passage, which of the following sentence is NOT true?
A.English is the official language of the United Kingdom.
B.English is spoken by the vast majority of world citizens.
C.The use of language is extremely important to Britain's class structure.
D.Some educated English people, regardless of their class origin, strive to free themselves of regional or local accents in order to sound like educated English-speaking people.
A.give it up because it does no good to waste time by repeating Prior Art.
B.re-uate it to find some new aspects to make further contributions.
C.avail yourself of the ready-made materials and research findings and use them in your own paper.
D.either A or B.
In August 2010 HomeDeliver decided to replace the physical ordering system with a new electronic ordering system. Agents would be provided with software which would allow them to enter customer orders directly into the computer system using their home personal computer at the end of each day. Payments would also be paid directly into a HomeDeliver bank account by agents at the end of each day.
The software to support the new ordering system was developed in-house to requirements provided by the current order entry administrators at HomeDeliver and managers concerned with order fulfilment and invoicing. The software was tested internally by the order entry administrators. At first, both the specification of requirements and initial software testing progressed very slowly because order administrators were continuing with their normal operational duties. However, as project delays became more significant, selected order administrators were seconded to the project full-time. As a result the software was fully acceptance tested by the end of July 2011, two months behind schedule.
In August 2011 the software was rolled out to all supervisors and agents. The software was claimed to be easy to use, so no formal training was given. A large comprehensive manual with colour screenshots was attached as a PDF to an email sent to all supervisors and agents. This gave detailed instructions on how to set up and use the software.
Unfortunately, problems began to appear as soon as the agents tried to load and use the software. It was found to be incompatible with one particular popular browser, and agents whose computers used that browser were advised to use an alternative browser or computer. Agents also criticised the functionality of the software because it did not allow for the amendment of orders once they had been submitted. It emerged that customers often contacted agents and supervisors to amend their order prior to it being sent to HomeDeliver. This was no longer possible with the new system. Many agents also claimed that it was not possible to enter multiple orders for one household. However, HomeDeliver confirmed that entering multiple orders was possible; it was just not clear from the software, or from the instructions provided, how this could be achieved.
Most of the agents were reluctant to print off the manual (preferring to read it on screen) and a significant number claimed that they did not receive the email with the manual attachment. Agents also found quite a number of spelling and functionality errors in the manual. At certain points the software did not perform. in the way the manual stated that it would.
Internal standards at HomeDeliver require both a post-project and a post-implementation review.
Required:
(a) Explain the purpose of each of the following: a post-project review, a post-implementation review and a benefits realisation review. (6 marks)
(b) Evaluate the problems and the lessons that should be learned from a post-project review and a post-implementation review of the electronic ordering system at HomeDeliver. (12 marks)
(c) HomeDeliver does not have a benefits management process and so a benefits realisation review is inappropriate. However, it does feel that it would be useful to retrospectively define the benefits to HomeDeliver of the new electronic ordering system.
Identify and discuss the potential benefits to HomeDeliver of the new electronic ordering system. (7 marks)
21. Information is so important that()
A. managers can make decisions without it
B. managers can only make decisions blindly without it
C. managers will know nothing without it
22. Information technology()
A. could be used to gather and deliver information for?decision-making
B. is necessary to make a good decision
C. can be used to determine whether to order more chips
23. Information can()
A. help customers to know many things but not product availability.
B. not be used to reduce human resource requirements
C. help to refine channel relationships
24. If you are a manager, you will use information to().
A. help improve customer service
B. order more chips
C. know which staff member is not on duty and should be laid off
25. The main point of this passage is about().
A. how to use information
B. the importance of information
C. where to gather information
5 GE Railways plc (GER) operates a passenger train service in Holtland. The directors have always focused solely on
the use of traditional financial measures in order to assess the performance of GER since it commenced operations
in 1992. The Managing Director of GER has asked you, as a management accountant, for assistance with regard to
the adoption of a balanced scorecard approach to performance measurement within GER.
Required:
(a) Prepare a memorandum explaining the potential benefits and limitations that may arise from the adoption of
a balanced scorecard approach to performance measurement within GER. (8 marks)
Some people try at home, with books and records or tapes; some use radio or television programmes; others go to evening classes.If they use the language only twice or three times a week, learning it will take a long time.A few people try to learn a language fast by studying for six or more hours a day.It is clearly easier to learn the language in the country
where it is spoken.However, most people cannot afford this, and for many it is not necessary.They need the language in order to do their work better.For example, scientists and doctors chiefly need to be able to read books and reports in the foreign language.Whether the language is learnt quickly or slowly, it is hard work.Machines and good books will help, but they cannot do the student's work for him.
36.The advertisements say it would be easy to().
A.speak your native language better
B.keep in mind any foreign language
C.learn a foreign language within several weeks
D.learn by heart a foreign language
37.Nowadays most people want to learn()according to the text.
A.about the country where a language is spoken
B.to speak a foreign language
C.to read essays in the foreign language
D.to write in the foreign language
38.Before the World War people usually learnt a foreign language in order to()
A.communicate with their foreign friends
B.read the foreign newspaper
C.read the literacy works of the country
D.work in that foreign country
39.If you only use the language twice or three times a week,().
A.it is easy to learn it well
B.it will take a long time to learn the foreign language
C.you will never learn the language well
D.perhaps you will learn harsh language
40.No matter how quickly or slowly you want to learn a foreign language, you need to ().
A.read books
B.read reports
C.visit the country
D.work hard