Manager:Could you__________a secretary for me?Assistant:I think Susan is a suitable person
A.choose
B.select
C.recommend
D.assign
A.choose
B.select
C.recommend
D.assign
We don't understand how the manager could try to escape his ______.
A.tasks
B.responsibility
C.duty
D.work
The poor newcomer could not ______ what the manager said.
A.make out
B.tell
C.make sense of
D.guess out
A.Good
B.Quite well
C.No problem
D.Not bad
A.Speak
B.say
C.Go ahead
D.Do it
—Well, ()
A.you could have a word with the manager,he might be helpful.
B.go to ask someone else.I don't know.
C.you'd better find some information yourself.
You___ to the theme park yesterday, it has not been made open to the public yet.
A.couldn’t have gone
B.must have gone
C.needn’t have gone
D.should have gone
C: Good morning. Would you show me some typical Chinese souvenirs? I’d like
to buy a gift for my wife.
S: We've got plenty of silk scarves and silk dresses for you to choose from.
C: The dress is very nice.()?
S: Fifty-five US dollars.
C: It's a little more than I expected.()?
S: I'd like to, but I'm afraid I can't. You see, it's already 5% off the regular price.
C: Then().
S: Well, let me ask the manager if it's all right... I'm sorry to have kept you
waiting. The best we can do is to give you a 10% discount.
C: OK.().
A.I'm afraid I can't afford it
B. I'll take it
C.How much is it
D. Can I help you?
E. Could you give me a discount
21. Information is so important that()
A. managers can make decisions without it
B. managers can only make decisions blindly without it
C. managers will know nothing without it
22. Information technology()
A. could be used to gather and deliver information for?decision-making
B. is necessary to make a good decision
C. can be used to determine whether to order more chips
23. Information can()
A. help customers to know many things but not product availability.
B. not be used to reduce human resource requirements
C. help to refine channel relationships
24. If you are a manager, you will use information to().
A. help improve customer service
B. order more chips
C. know which staff member is not on duty and should be laid off
25. The main point of this passage is about().
A. how to use information
B. the importance of information
C. where to gather information
1. ‘Good’, allowing students to continue with no issues;
2. ‘Some concerns’, meaning students are counselled and then allowed to continue; and,
3. ‘Poor’, where students are dismissed from the audit practice.
The appraisal committee is comprised of three people: managing partner Jack Hu, the training manager (both of whom are professional accountants) and the person responsible for human resources. The committee receives confidential reports on each student and makes decisions based on the views of relevant engagement partners and also exam results. It is normally the training manager who makes the recommendation and in most cases his appraisal is agreed and then acted upon accordingly. Because the appraisals are confidential between the student and the firm, the list of students and their appraisal categories are not publicised within the firm.
When the 2010 intake was being appraised last year, one student was appraised by the training manager as ‘poor’ but was not dismissed. Polly Shah was unpopular among other students because she was considered lazy and technically weak. She also failed a number of her exams. Other students who were appraised as ‘poor’ were dismissed, but Polly received a brief counselling session from Jack Hu and then returned to her duties. Polly stayed for another year and then, having failed more exams, left Jojo to pursue other career interests outside accounting.
Polly’s departure triggered some discussion amongst Jojo’s partners as to why she had been retained when other poor performers had not. It later emerged that Jack Hu was a close friend of Polly’s parents and had enjoyed free holidays in the Shah family’s villa for several years. Because he was the managing partner, Mr Hu was able to insist on retaining Polly, despite the objections of the training manager and the human resources representative, although the training manager was reported to be furious at the decision to retain Polly.
Required:
(a) Define ‘conflict of interest’ and assess the consequences of Jack Hu’s behaviour after Polly Shah’s appraisal. (10 marks)
(b) Describe four ethical safeguards that could be used in Jojo to prevent a recurrence of the events like those described in the case. (8 marks)
(c) The case raises issues of the importance of senior management performance measurement. In a public company, this refers to directors, and in a privately-owned partnership like Jojo, it refers to partners. The managing partner (Mr Hu’s position) is equivalent to the role of chief executive.
Required:
Explain the typical criteria used in the performance measurement of individual directors and discuss the reasons why individual performance measurement of partners may be difficult to implement at Jojo. (7 marks)
re they found her had been her home for many years. Her parents were unknown. They left her long ago. At the orphanage, the girl, like all the children there, was taught to read and write. While she was studying at the orphanage,she learned something else-to be independent. At twenty-one,she left the orphanage and began work as a secretary. And then, in 1975, while she was still working as an ordinary secretary, something special
happened. She entered the Miss Hong Kong competition and won it. This was the turning point in her life. Now her name, Mary Cheung, was known to everybody.
Mary entered the competition because she wanted to show that orphanage girls could be something. Winning the competition gave her the chance to start a new life. This led her first into television and then into business as a manager. When she was working as a manager, she had trouble with her reports. "My English just wasn't good enough." she says. Luckily, she had a boyfriend (who later became her husband) to help her. Mary studied management at Hong Kong Polytechnic and graduated in 1980. She started her own business in 1985. But she did not stop developing herself. She then studied at the University of Hong Kong. Since 1987,she had spent a lot of time on photography. She has held several exhibitions of her work in many places-China, New Zealand and Paris. She still found time, however, to work on TV, write for newspapers and bring up her family.
The girl from the street has come a long way, but her journey is not finished yet.()
1. Before Mary Cheung was brought to the orphanage, she had lived in the streets for many years. ()
2. The sentence "orphanage girls could be something" means that orphanage girls could be popular and successful. ()
3. Her life changed in 1985. ()
4. This passage is probably taken from a novel. ()
5. Mary's boyfriend was good at English. ()