A guest says “thank you” after you helped her with her bags. What would you respond?
A、You’re welcome but I must be off
B、My please. I’m John. Please call the bell desk if you need anything else
C、No problem. Take it easy
D、Don’t mention it
A、You’re welcome but I must be off
B、My please. I’m John. Please call the bell desk if you need anything else
C、No problem. Take it easy
D、Don’t mention it
提示:爱丽丝的妈妈病了,爱丽丝想向老师格林先生请几天假。
Alice: Excuse me, Mr. Green. 15 d like to take a few days off.
Green:___51___ ?
Alice: My mother is ill. I have to take care of her.
Green:Oh dear! I am sorry to hear that ___52___ ?
Alice: No, thank you. My mother has caught a bad cold. She has a high fever and coughs day and night. The doctor says my mother has to be in hospital for a few days. I would like to be with her.
Green:I understand___53___?
Alice:I hope to be back next Wednesday.
Green:That? s all right.___54___ .
Alice:Thank you,Mr. Green. That, s very kind of you. I will write it immediately.
Green:___55___ .
C
A woman:heads into apopular New York City coffee shop on a cold: winter rooming. Just ahead of her, a man drops a few papers. The woman pauses to help gather them. A clerk ata busy store thanks a customer who has just bought something. "Enjoy" the young woman says, smiling widely. "Have a nice day." She sounds like she really means it. These arethe common situations we may see every: day.
However, in her best-selling book Talk to the Hand, Lynne Truss argues that common good manners such as saying "Excuse me" almost no longer exist. There are certainly plenty who would agree with her. According to one recent study, 70 percent of the U.S. adults (成A.)said people are ruder now than they were 20 years ago.
Is it really true? We decided to find out if good manners are really hard to see. In this politeness study, reporters were sent to many cities in the world. They performed three experiments: "door tests" (would anyone hold the door open for them?); "paper drops" (who would help them gather a pile of "accidentally" dropped papers?); and "service tests" (which salesclerks would thank them for a purchase [购物]?)
In New York, 60 tests (20 of each type)were done. Along the way, the reporters met all types of people: men and women of different races, ages, professions (职业), and income levels. And guess what? In the end, four out of every five :people they met passed their: politeness test making New York the most polite city in the study.
44, What does Lynne Truss argue in Talk to the Hand?.
A. People are not as polite as they used to.
B. "Excuse me" is not welcome nowadays.
C. Of all the adults in the US 70% are rude,
D. People don't care about manners any more.
Receptionist: ______, please?
Guest: Bill Grant.
Guest: I must be off now. I have an appointment at six.
Host: Well, in that case I won't keep you then. ______.
Wang (guest): That was a delicious dinner.Mrs. Willis (hostess) ______. Would you like to go to the living room now? It's more comfortable there.A.Thank you. Don't mention itB.You're welcomeC.Not so delicious, I'm afraidD.I'm glad you enjoyed it
The author of this article may agree with which of the following?
A.The guest who ate his meats with a knife
B.The other guests who were amused or shocked
C.The host picked up his knife and began eating in the same way
D.None of the above
A.Come
B.Come on
C.Go ahead
D.Welcome
Thank you for your postcard; it was very______of you to send it.
A.pleased
B.conscious
C.responsible
D.considerate