--I am sorry to put you to so much trouble.--______.A.That's all rightB.All rightC.Don't m
--I am sorry to put you to so much trouble.--______.
A.That's all right
B.All right
C.Don't mention it
D.Not next-time
--I am sorry to put you to so much trouble.--______.
A.That's all right
B.All right
C.Don't mention it
D.Not next-time
package, experiencing, patience, difficulty, customers
Dear We are sorry to hear that you have been()problems with your new product. While we do ask that our()contact their dealer in the event of a problem, we recognize that, in your case, it his would be impossible. Therefore, if you will carefully()the unit in its original carton and send it to us, our doctors will put it through a thorough examination to determine the source of the problem. Again, I am sorry that you experienced this()and wish to thank you for your()and for purchasing our product.
Lucy: Are you sure? Our bandages are very safe(1)_________.
Henry: I know that. But only patients who have used your bandages are infected.
Lucy: All of our products were made with the utmost Care(2)_________And why didn’t you put the bandages into the sterilizer before you used them???
Henry: Lucy,(3)_________I’ve already asked the hospital to do a re- examination of your supplies right now.
Lucy: Henry, you’re?making things difficult.
Henry: The safety of our patients?is?most important,(4)_________?
Lucy: But I have already posted?your recent order. They are now on the way.
Henry: Sorry, Lucy. As soon as they arrive,(5)_________.
A.May be they were polluted in your hospital.
B.so I will stop all orders with your company.
C.This is the first time we’ve received a complaint of this nature.
D.they will be returned to your factory immediately.
E.it’s your job to do that, not ours.
HENRY: Good afternoon! Lucy, I am telling you something urgent. We have found several cases of golden staph infected in our patients. They were caused by your products.
LUCY: Are you sure? Our bandages are very safe.{A; B; C; D; E}.
HENRY: I know that. But only patients who have used your bandages are infected.
LUCY: All of our products were made with the utmost care.{A; B; C; D; E}. And why didn’t you put the bandages into the sterilizer before you used them?
HENRY: Lucy,{A; B; C; D; E}. I’ve already asked the hospital to do a re-examination of your supplies right now.
LUCY: Henry, you’re making things difficult.
HENRY: The safety of our patients is most important,{A; B; C; D; E}.
LUCY: But I have already posted your recent order. They are now on the way.
HENRY: Sorry, Lucy. As soon as they arrive,{A; B; C; D; E}.
A. May be they were polluted in your hospital.
B. so I will stop all orders with your company.
C. This is the first time we’ve received a complaint of this nature.
D. they will be returned to your factory immediately.
E. it’s your job to do that, not ours.
I am sorry()()() written you a letter at the time.
A、 to have not
B、 to not have
C、 not to have
D、 not having
----().
A.No problem
B.I'm sure about that
C.Never mind
- Mike, I am going to skate in the mountains tomorrow. - Oh, really? _________
A.I am sorry
B.Thank you
C.Have a good time
D.Congratulations!