We trust that you will find our good().
A.attracting
B.to be attractive
C.attract your attention
D.attractive
A.attracting
B.to be attractive
C.attract your attention
D.attractive
()you wish to know why we have placed no further orders with you recently, we are willing to raise a matter that caused us some trouble .
A. since
B. though
C. as
D. although
A. find
B. believe
C. think
D. trust
听力原文:M: Do you keep the transferred amount in a special account that I can't control?
W: Yes, we keep those balances in a tax accrual trust account specifically reserved for tax payments. Usually the balances will be used every quarter for tax liability payments.
Q: How often will the balance be used for tax liability payments?
(20)
A.Every month.
B.Every quarter.
C.Every year.
D.Half a year.
Passage Five
When Frand Dale look over as publisher of Los Angeles Herrald-Examiner,the organization had just ended a ten-year strike. There was much bitterness and as he told us.“Everybody that I found there had lost their curiosity,they’d lost their cutting edge,there was no interest,they just hung on ... I had a real problem.”His very first task was to introduce himself to everybody,to thank them for their loyalty to that point,and to allow them to express their concerns and frustrations. To questions like“What makes you think you can make this thing go?”he responded,“I don’t know yet,but in thirty days I’ll come back to you and let you know what I’ve found.”He recruited a task force of the best people from throughout the Hearst Corporation to do a crash study,and in thirty days he had a written report on what needed to be done,which he shared with the staff. He had taken the all-important first steps to establish mutual trust,without which leadership would not have been possible.
Trust is the emotional glue that binds followers and leaders together. The accumulation of trust is a measure of the legitimacy of leadership. It cannot be demanded or purchased;it must be earned. Trust is the basic ingredient of all organizations,the lubrication that maintains the organization and it is as mysterious and difficult a concept as leadership—and as important.
One thing we can say for sure about trust is that if trust is to be generated,there must be predictability,the capacity to predict another’s behavior. Another way of putting it is to say that organizations without trust would resemble the ambiguous nightmare of Kafka’s The Castle,where nothing can be certain and nobody can be relied on or be held responsible. The ability to predict outcomes with a high probability of success generates and maintains trust.
51. What was Frand Dale’s problem when he became the publisher of Los Angeles Herrald-Examiner?
A. He had lost interest in his publishing career.
B. He found it hard to introduce himself to everyone.
C. Los Angeles Herrald-Examiner was in extreme difficulty.
D. Los Angeles Herrald-Examiner was on a ten-year strike.
21. Many people think just saying "I'm sorry" is enough for an apology.
22. People need to take a few important steps to make a truly heartfelt apology effective.
23. The first and most important step is to admit that you have done everything wrong.
24. The second important step is to accept complete responsibility for what both parties did.
25. You should be specific when you acknowledge the injury you have caused the other person(s).
26. Don' t try to look for the other person' s faults in the problem.
27. Forgetting doesn't mean forgiveness. That is something that few people can truly do.
28. Forgiveness means giving up the right to hurt back or hold it over others.
29. Only when words are given with action could they be meaningful.
30. Once trust is broken between people , it could never get repaired.
阅读下列短文,然后根据短文的内容从 58~61 小题的四个选择项中选出最佳的一项。
C
Have you ever argued with your loved ones over simple misunderstandings(误解)?Little wonder. We often believe we're more skillful in getting our point across than we actually are,according to Boza Keysar,a professor at the University of Chicago. In his recent study,speakers tried to express their meanings using unclear sentences. Speakers who thought listeners understood were wrong nearly half the time. Here‘s some good advice to reduce misunderstanding:
(1)Don't trust what you see from the listener. Listeners often nod,look at you or say“uhhuh”to be polite or move the conversation along. But it‘s easy to consider these as signs of understanding.
(2)Train the editor(编辑)in your head. If you say,“Beth discusses her problems with her husband,”it's not clear whether she‘s talking to her husband or about him. Try instead,“Beth talks to her husband about her problems.”or“Beth talks to others about the problems with her husband.”
(3)Ask listeners to repeat your message. Introduce your request by saying“I want to be sure I said that right.”Questions like“How does that sound?”or“Does that make sense?”may also work.
(4)Listen well. When on the receiving end,ask questions to be sure you're on the same page. After all,it isn‘t just the speaker's job to make his speech understood.
第 58 题 Why does the writer give us the advice?
A.We're not skillful enough to make clear sentences.
B.Misunderstanding is damaging our normal lives.
C.Misunderstanding occurs now and then.
D.It's impolite to say NO to others.
A.rely for
B.depend at
C.count on
D.trust on
Traveling has now become a highly organized business ______.
A.so we can travel anywhere without difficulty
B.because we are provided with all kinds of convenient means for traveling
C.because traveling organizations can be found in the countries the world over
D.so travelers have increased rapidly