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What you need to do is to keep things short and clear, just the().
A.highlights
B. contents
C. questions
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A.highlights
B. contents
C. questions
听力原文:M: What should I do with my sight deposit if I need some money right now?
W: Oh, that's easy. You can either use the cash dispensers or you can write cheques.
Q: What does the man want to have now?
(14)
A.Cash.
B.Sight deposit.
C.Cash dispenser.
D.Cheque.
听力原文:M: Hello, can I do anything for you?
W: Yes, I need to change foreign moneys. Could you help me change some Canadian dollars in traveler's cheques issued by Royal Bank of Canada?
Q: What kind of foreign currencies does the speaker want to exchange?
(17)
A.Canadian dollars.
B.British Pounds.
C.U.S. dollars.
D.H.K. dollars.
Part A Directions:
On your way from Beijing to Paris, you lost you luggage carried by the airline. Write a complaint letter to the service center of the Airline. In your letter, you should tell them
1) what happened to your luggage,
2) what your luggage is like,
3) what compensation you expect.
You should write about 100 words neatly on ANSWER SHEET 2. Do not sign your own name. Use “Li Ming” instead. You do not need to write the address. (10 points)
Man:It sounds like you need to get out of the house.
Question:What does the man advise the woman to do?
A. To get a job.
B. To move to another place.
C. To visit some friends.
D. To do some outdoor exercises.
听力原文:W: Excuse me, sir. Can you tell me what kind of a bill you have?
M: Yes, it's a ninety-day bill for $ 6,750.00. It matures about two months from now. I didn't think we'd have to discount it, but I need the working capital right now. How do I discount it?
Q: What kind of bill does the man have?
(13)
A.A bill of exchange with a 90-day maturity for $ 6,075.00.
B.A bill of exchange with a 60-day maturity for $ 6,075.00.
C.A bill of exchange with a 90-day maturity for $ 6,750.00.
D.A bill of exchange with a 60-day maturity for $ 6,750.00.
段落翻译: Before you make up your mind about which way to go, take a hard, honest look at your motivation for starting a company. Too many people are looking to get rich, escape the corporate grind, and work shorter hours with more free time. None of those reasons is likely to lead to success. If you are focused on solving a customer problem or need, believe you can do what you do better than anyone else, dying to work long hours, wear many hates, and juggle endless responsibilities, then you have the right startup mindset. You also need certain personality traits. One of them is a willingness to work very hard all by yourself, at least for the first year or so (and possibly longer).
Mary: Hi, Peter! Going away for the holidays, right?
Peter; Yes, I am. ___51 ___?
Mary: Well, I&39;m going to stay in the city.
Peter: What are you going to do then?Mary: ___52___
Peter: ___53_?
Mary:No, never in a store, but I can learn.
Peter:___ 54_?
Mary:I need money for school next term, and I can get some experience. So, ___55___ again?
Peter: Yes. I&39;ve gone camping four times. It&39;s wonderful at a summer camp.
Mary: Well, Peter, enjoy your holidays!Peter:&39; You too. See you!
If you are in a very large class, it may not be necessary to greet the teacher on【22】. In a small class the teacher will probably notice each person as he arrives, and you【23】smile and say, "Good morning, Dr fen." Western manners do not require you to stand up when your teacher comes in or when you answer a question【24】do you need to stand still at the door for a moment when you come in. One never addresses one's teacher as "Teacher". It is quite【25】to say "sir" to a man, but if your teacher is a woman, you must use her surname.
It is bad manners to come late to class. If you are late,【26】should be made to the teacher either at the time or after class.
It is bad manners in the classroom, as elsewhere, to talk while anyone else is【27】. If you have something to say which is on the subject, wait till you have【28】. If it is not on the subject, save it till class is over.
It is also bad manners in the classroom, as elsewhere to look at anything【29】has written or to try to see what mark he has【30】. without asking his permission
(46)
A.students
B.teachers
C.habits
D.manners
Three quarters of the teachers say the Internet and search tools have had a great effect on theirstudents&39;research habits and skills. But 87 percent agree that this young generation don&39; t knowabout hard work and can&39;t stay attentive(注意力集中的) for long. And 64 percent say the Internetdoes more to distract (使分心)students than to help them in their studies. Many students think "doingresearch"just means doing a quick search on Google.
According to the teachers, one problem is that students trust too much of the information on theInternet. These students have not developed skills to judge the quality of the information. It&39; s some-thing that really has to be taught and paid attention to. It&39; s like everything else. In a world wherethings can happen quickly, you really need to have a way to step back, think and make judgmentabout the information you have. And teachers can do a lot to teach that.
Another problem is that being able to quickly find information keeps the students from workinghard. They become dependent on search tools and do not make enough use of printed books. Manyteachers are also afraid that the Internet makes it easy for students to copy work done by others.
36. What does the text mainly discuss about the Internet?
A.Its success in high school teaching.
B.Its influence on school teachers.
C.Its achievements in school research.
D.Its effect on high school students.
What is the percentage of the teachers who think the students need hard work?A.75%.
B.64%.
C.87%.
D.70%.
What should be taught to students according to Paragraph 3 ?A.Ways to improve their research habits.
B.How to do research on the Internet.
C.Skills to judge the quality of information.
D.How to pay attention to their studies.
What will happen when students depend too much on search tools?A.Their studies will be greatly improved.
B.They won’ t make good use of books.
C.Their attention to things will last longer.
D.They won’ t copy work done by others.
The best way to satisfy your customer is to provide quality products, friendly service, accurate information and keep adding value as much as possible to your products and services. Giving your customers what they need and more than they expect will lead customers to return to you.
In order to improve your service, you need to make market surveys so as to know what your customers are thinking and demanding. Then you can take actions to satisfy your customers. In this way you will stay competitive in these changing times.
1.What is the key to business success?
A.Investment
B.Good advertising
C.Customer satisfaction
2.What type of information needs to be provided?
A.Accurate information
B.Interesting information
C.Simple information
3.How to make customers return to you?
A.Making market surveys
B.Taking actions to sell more
C.Providing quality products and service
4.Why do we make market surveys?
A.To lead customers to return to us
B.To know what customers are demanding
C.To keep customers happy and satisfied
5.What happens when you keep your clients happy?
A.Your clients go to competition
B.Your business grows and improves
C.Your business stays at the same level
What is the course in the passage about?
A.Investigation.
B.Career interests.
C.Public relation.
D.Public affair.