The most important factor in deciding the value of a company is the company's ______.A.man
The most important factor in deciding the value of a company is the company's ______.
A.management
B.liquidity
C.market value
D.profitability
The most important factor in deciding the value of a company is the company's ______.
A.management
B.liquidity
C.market value
D.profitability
What are the most important events in the Olympic Games?()
A.The track and field events
B.The horse-riding events
C.The swimming events
D.The boat-racing events
Now read the passageand decide if the following statements are TRUE (T) or FALSE (F). THE WINNER OF A TEACHING AWARD We are pleased to announce that the winner of this year's Teaching Award goes to Dr. Marie Dagenais. Dr. Dagenai graduated from Université de Montreal in 198
3. She became an Assistant Professor in the Faculty in 1988. In 2000 she was appointed as Associate Dean, a very important role in the Faculty. In 2001 she was appointed to Associate Professor and was Professor five years later. For many years she has held important roles in the Association of Teaching and Learning, including being President of this Association in 2005-06. Similarly she has been heavily involved with the American Association of Distance Education and was that Association's President during 2008-1
1. She has also held a number of leadership roles in the Commission on Lifelong Education of America, one of the most important organizations in adult education. This is an incomplete list of some of the countless important roles Dagenai has had both within the University and beyond in the field of distance education in America. She is a very worthy winner of the year's Teaching Award.
1.Marie is the winner of this year's Teaching Award.()
2.Marie graduated from Yale University in 1983.()
3. Marie was appointed to Professor in 2006.()
4.Marie was the president of American Association of Distance Education during 2009-11.()
5. Marie has done a great contribution to American distance education.()
Kindness is the most important ______a man can have.
A.habit
B.accident
C.quality
D.effect
A.realism
B.romanticism
C.naturalism
D.classicism
Which of the following was the most important for a “gentlemaninwaiting”?
[A] Manners.[B] Education.[C] Moral.[D] Personality.
A.What
B.That
C.It
D.There
阅读理解:阅读下面的短文,根据文章内容进行判断,正确写“T”错误写“F”。
Feedback from your customers is very important. The more information you have from them, the more competitive you will be in your field. The following techniques will help you know what the customers think of your business.
1. Ask your customers directly and cater to their wishes. This is the simplest way to find out what people want from your service or product. When hotel customers are asked what they want for their breakfast and then the hotel staff are asked what they think the customer wants, the answers are quite different.
2. Be a customer yourself and find out what your customers experience when they use your service. This is one of the most obvious but underused ways for getting feedback. For example, you can act as one of the customers in a wheelchair, and see how you’re treated.
3. Use a focus group. Focus groups are representatives of customers whose job is to provide you with information on their needs and preferences.
4. Use questionnaires and surveys. This is one of the most well-established feedback techniques. When well-conducted, they usually work well.
5. Encourage your front-line staff to build strong relationships with customers. Your front-line staff are the most resourceful and reliable, as well as the least costly, of your customer feedback sources. Their communication with the customers will become important information for improving customer care.
You may deliver the best service in the world. But if it is not what people want, you’re wasting your time. Implement one, two, three or all of the above techniques, and your service and product will improve overnight.
1. Hotel customers and hotel staff think the same about breakfast.{T、F}
2. A good or bad experience of a customer in a wheelchair in your shop shows whether your service is good or not.{T、F}
3. It’s not necessary to know about the customers’ needs and preferences. {T、F}
4. Questionnaires are useful in getting feedback from customers.{T、F}
5. Front-line staff have nothing to do with improving customer service.{T、F}
Jupiter______perhaps the most important planet of the solar system.
A.was
B.were
C.is
D.will be
Which factor is most important for people to be attracted to live in the country?
A.Their expectation.
B.Their interests.
C.Their income.
D.Their attitude.