题目内容
（请给出正确答案）
A．Anything I can help you
B．Something I can help you
C．Anything I can help you with
D．Something I can help you with
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更多“Alan: My schedule this afterno…”相关的问题
(c) To correct the problems at Flavours Fine Foods, explain to Alan Jones:
(i) the need for delegation; (3 marks)
According to Alan, creativity in salespeople ______.
A．is something that can not be trained or taught
B．is something that can be gained through years of experience
C．is the ability to "think outside the box"
D．is the ability to persuade customers effectively and efficiently
Started just five years ago by brothers Lee and Alan Jones, the organisation has grown from a small company employing five people to a multi-divisional organisation employing 120 people.
The organisation’s production facility is divided into three separate departments. Each department has a single manager with supervisors assisting on the production lines. The managers and supervisors, all of whom are aware of their roles, work well together. However, although the organisation has grown, the owners continue to involve themselves in day to day activities and this has led to friction between the owners, managers and supervisors.
As a result a problem arose last week. Alan Jones instructed a supervisor to repair a machine on the shop floor, which he refused to do without confirmation and instruction from his departmental manager. The supervisor’s manager,Dean Watkins, became involved and was annoyed at what he saw as interference in his department’s activities. Dean told Alan Jones that he “should have come to me first” because although the responsibility for the overall organisation was a matter for the brothers, action taken in the factory was his through powers that had been delegated to him and through his authority, as manager. In the argument that followed, Alan Jones was accused of failing to understand the way that the hierarchy in such a large organisation operates and that interference with operational decisions by senior management was not helpful.
As a consequence of this, Alan Jones has asked you to explain to him and his brother the issues behind the dispute to clarify the roles of managers and supervisors and to indicate how and why successful delegation might be achieved.
Required:
(a) Explain to Alan Jones the main differences between the work of a manager and that of a supervisor.
(13 marks)
Dear Mr. Mills,
In reply to your letter of April 20, I would【21】to inform(通知) you that there are a【22】of beautiful summer cottages(小别墅) for sale here in Ocean City.
For example, we have a modern two-storey house that is【23】up to date. It is two blocks from the sea and you may find this a disadvantage(不利), but,【24】all, the opening of the summer【25】is only a few weeks from now, and finding a house【26】to the ocean than that is【27】out of the question. The house I'm speaking of has two bedrooms and a porch(门廊) that can be【28】for sleeping. For this reason, I consider it as a very good buy. The plumbing(给水管道) is out of order at the【29】, but this will be repaired, of course. The price is reasonable; as a matter of fact, it is less than is being asked for comparable(同等的) houses elsewhere in town.
As a rule, I【30】 to deal with people face to face in matters of this kind.【31】, I will be out of town next week, and I don't think you should delay in【32】 your decision about this house, since it is sure to be sold quickly. Under the circumstances (环境),【33】, I suggest that you come to see it as【34】 as possible. You can deal with one of my assistants in the office. I am sure you will find the house is【35】 what you expect.
Sincerely yours,
Jason Riggs, Manager
Ocean City Real Estate Company
(46)
A．want
B．like
C．enjoy
D．choose
The directors will meet tomorrow, ______the schedule is changed.
A. if
B. but
C. unless
D. or
