题目内容
（请给出正确答案）
E-commerce has increased the_________ on customer satisfaction and delivery fulfillment．
A．center
B．focus
C．workforce
D．target
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更多“E-commerce has increased the__…”相关的问题
B. develop; C. developed} of web, multimedia and mobile applications.
With headquarters in Thessaloniki, Tessera has developed business activities covering the whole Greece and has developed a significant partner network and a large customer base {A. by; B. on; C. with} investing in long-term relationships of trust and reliability.
Our company has designed and successfully implemented a significant number of complex software {A. projection; B. project; C. projects} in a wide range of sectors.Tessera has gained exceptional experience in designing web sites and portals, educational games, e-commerce applications and mobile apps.
Tessera seeks to be always {A. keep in touch; B. up to date; C. contact} with current trends and advancements in software technology, constantly investing in new technologies and human resources.
The development department consists of {A. new; B. qualified; C. temporary} staff ensuring high quality, integrated services.At the same time, our personnel is trained systematically in deploying new technologies, aiming that our productions are always on the cutting edge of technology.
– Operating mostly in secondary cities to reduce landing costs.
– Using only one type of aircraft in order to reduce maintenance and operational costs. These planes are leased rather than bought outright.
– Having only one category of seat class.
– Having no pre-allocated seats or in-flight entertainment.
– Focusing on e-commerce with customers both booking tickets and checking in for flights online.
The airline was given an ‘on time arrival’ ranking of seventh best by the country’s aviation authority, who rank all 50 of the country’s airlines based on the number of flights which arrive on time at their destinations. 48 Jamair flights were cancelled in 2013 compared to 35 in 2012. This increase was due to an increase in the staff absentee rate at Jamair from 3 days per staff member per year to 4·5 days.
The average ‘ground turnaround time’ for airlines in Shania is 50 minutes, meaning that, on average, planes are on the ground for cleaning, refuelling, etc for 50 minutes before departing again. Customer satisfaction surveys have shown that 85% of customers are happy with the standard of cleanliness on Jamair’s planes.
The number of passengers carried by the airline has grown from 300,000 passengers on a total of 3,428 flights in 2007 to 920,000 passengers on 7,650 flights in 2013. The overall growth of the airline has been helped by the limited route licensing policy of the Shanian government, which has given Jamair almost monopoly status on some of its routes. However, the government is now set to change this policy with almost immediate effect, and it has become more important than ever to monitor performance effectively.
Required:
(a) Describe each of the four perspectives of the balanced scorecard. (6 marks)
(b) For each perspective of the balanced scorecard, identify one goal together with a corresponding performance measure which could be used by Jamair to measure the company’s performance. The goals and measures should be specifically relevant to Jamair. For each pair of goals and measures, explain why you have chosen them. (9 marks)
此题为判断题(对，错)。
关于电子商务概念描述错误的是（）。
A.对于电子商务可用E-business或E-commerce来表达，E-commerce比E-business包括的内容更广泛
B.电子商务伴随互联网的出现而诞生
C.电子商务的商务活动包括商品交易、信息服务、产品服务等内容
D.大多数人更容易接受E-commerce这个词作为电子商务来表达
A successful WTO round requires two big bargains to be struck: a transatlantic deal between America and the EU and a north-south deal between the rich and the poor. Yet at Seattle this year there is a long way to go before such broad bargains can be considered, let alone struck.
America wants a few priority issues to be settled. Its list includes an extension of the duty-free status of e-commerce, a broader IT pact, reform. of the WTO dispute settlements system, increased WTO transparency and the phase out of tariffs in eight sectors including chemicals, energy products and environmental products. The EU on the other hand professes to want a more comprehensive approach that focuses on removing tariff peaks for such imports as textiles, glass and footwear, but would preserve tariff preferences for developing countries.
The biggest obstacle may be the insistence of many developing countries that they will block further liberalization until their gripes over the Uruguay round are addressed They want their obligations in areas such as intellectual property, investor protection, subsidies and anti-dumping to be eased. They argue that the Uruguay round has failed to deliver expected benefits in such areas as agriculture and textiles.
Though by no means a monolithic block, the developing countries share a feeling that whatever the promise of liberalization at the WTO, rich countries will Conspire to keep their markets closed. Indeed, the EU insists that freeing trade should be "controlled, steered and managed according to the concerns of EU citizens". That is in keeping with a view, widespread on the continent, that "a protectionist trade policy is a price readily paid for political objectives".
However great these obstacles are, they could be overcome if America were still leading the drive for freer world trade. With its economy doing well, greater access to foreign markets seems a less pressing priority. The Clinton administration is unwilling to make politically painful concessions required to achieve that aim. So there is a possibility that the Seattle round will turn out to be a fiasco. If that happens, it will encourage the anti-WTO groups to go on the offensive. America, the EU and Japan would increasingly be tempted by managed trade.
The WTO's transparent and non-discriminatory rules require all member countries to ______.
A．exchange domestic markets for foreign markets
B．make concessions in foreign trade
C．adopt the most effective route to free trade
D．enforce trade policies even handedly
rnet, including transactions by consumers and business-to-business transactions. Conceptually, e-commerce does not __67__ from well-known commercial offerings such as banking by phone, "mail order" catalogs, or sending a purchase order to supplier __68__ fax.E-commerce follows the same model __69__ in other business transactions; the difference __70__ in the details.
To a consumer, the most visible form. of e-commerce consists __71__ online ordering. A customer begins with a catalog of possible items, __72__ an item, arranges a form. of payment, and __73__ an order. Instead of a physical catalog, e-commerce arranges for catalogs to be __74__ on the Internet. Instead of sending an order on paper or by telephone, e-commerce arranges for orders to be sent __75__ a computer network. Finally, instead of sending a paper representation of payment such as a check, e-commerce __76__ one to send payment information electronically.
In the decade __77__ 1993, e-commerce grew from an __78__ novelty (新奇事物) to a mainstream business influence. In 1993, few __79__ had a web page, and __80__ a handful allowed one to order products or services online. Ten years __81__, both large and small businesses had web pages, and most __82__ users with the opportunity to place an order. __83__, many banks added online access, __84__ online banking and bill paying became __85__. More importantly, the value of goods and services __86__ over the Internet grew dramatically after 1997.
A．distract
B．differ
C．descend
D．derive
根据材料请回答 67～86 题：
The term e-commerce refers to all commercial transactions conducted over the Internet, including transactions by consumers and business-to-business transactions. Conceptually, e-commerce does not __67__ from well-known commercial offerings such as banking by phone, "mail order" catalogs, or sending a purchase order to supplier __68__ fax.E-commerce follows the same model __69__ in other business transactions; the difference __70__ in the details.
To a consumer, the most visible form. of e-commerce consists __71__ online ordering. A customer begins with a catalog of possible items, __72__ an item, arranges a form. of payment, and __73__ an order. Instead of a physical catalog, e-commerce arranges for catalogs to be __74__ on the Internet. Instead of sending an order on paper or by telephone, e-commerce arranges for orders to be sent __75__ a computer network. Finally, instead of sending a paper representation of payment such as a check, e-commerce __76__ one to send payment information electronically.
In the decade __77__ 1993, e-commerce grew from an __78__ novelty (新奇事物) to a mainstream business influence. In 1993, few __79__ had a web page, and __80__ a handful allowed one to order products or services online. Ten years __81__, both large and small businesses had web pages, and most __82__ users with the opportunity to place an order. __83__, many banks added online access, __84__ online banking and bill paying became __85__. More importantly, the value of goods and services __86__ over the Internet grew dramatically after 1997.
第 67 题
A．distract
B．descend
C．differ
D．derive
A.Move the Products.aspx page to the App_Code folder.
B.Create a code-behind file for the Products.aspx page.
C.Rename the Products.aspx page to Products.ascx.
D.Remove all server controls from the Products.aspx page.
E.Replace the Page directive with a Control directive.
