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Customer:,are you the manager here?Manager:Yes,I am.What can I do for you?A.I beg your par
Customer:,are you the manager here?
Manager:Yes,I am.What can I do for you?
A.I beg your pardon
B.Pardon me
C.Excuse me
D.Forgive me
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Customer:,are you the manager here?
Manager:Yes,I am.What can I do for you?
A.I beg your pardon
B.Pardon me
C.Excuse me
D.Forgive me
A.argue back and protect yourself
B.keep quiet and leave the customer alone
C.keep calm and listen carefully to the customer
Cleck:Hello.__________?Customer:I‘d like to cash this check,please.
A.How are you
B.What do you want
C.What are you doing
D.What can I do for you
Receptionist: Can I help you?
Customer: ______. Where do I pay my fees?
A、As you please
B、Yes, please
C、Thank you
D、Yes, you can
Receptionist:Hello,Spring Hotel.May I help you?Customer:__________?
A.
Waiter:Would you like to try Chinese food?
Customer:Yes,__________.
Waiter:Have you ever tried roast duck?
Customer:Yes,I have.
A.I like
B.I hope
C.I"d love to
D.I like
Shop assistant: Good morning. Can I help you?
Customer: __________I' m just looking round.
A.No, you can't.
B.Not at the moment thanks.
C.Yes, please.
D.Yes, thank you.
Receptionist:__________?
Customer:Yes,the name is Mr.Orwell.
Receptionist:Let me see.Oh,here.A party of four.Please come this way.
A.Can i help you
B.Take a seat,please
C.Do you have reservations
D.What can I do for you
Waitress:How do you want your potatoes?Mashed,fried or baked?Customer:__________.
A.Yes,please
B.No,thank you
C.Neither,thank you
D.Baked potato,please
A.What? Can I help you?
B.Yes, may I help you?
C.It's all right.
D.It doesn't matter.