It is polite to offer the card with________ holding the top corners
A.one hand
B.both hands
C.two fingers
D.four fingers
A.one hand
B.both hands
C.two fingers
D.four fingers
Peter:I Wonder if I could use your computer for a while.
Jenny:Sure.__________.
A.Here it is
B.Why
C.Don"t be polite
D.Go ahead
Sara:Can I help you with the luggage?It looks a bit heavy. Henry:__________.
A.Yes,they are full of books
B.Don’t bother.I can take care of it myself
C.Never mind.You don’t have to be SO polite
D.OK.GO ahead and do it
The story shows that President Coolidge__________ .
A.was always quiet,and had no sense of humor
B.was bad-tempered,but very polite to women
C.was a man of few words,but with humor.
D.was often silent because he hated people changing his private life
What is TRUE about the politeness study discussed in the passage?
A. The study was reported in many cities of the world.
B. New York was the most suitable city for the experiment.
C. Sixty tests were designed to see if people are polite to each other.
D. Experiments were performed to see if common good manners exist.
单词 单词解释 (选择搭配题)
76. GMT A. run slowly
77. study B. in a word
78. jog C. polite social habits
79. manners D. Greenwich Mean Time
80. share E. a word that means Christmas
81. white lie F. to use, pay, have, etc.,withothers
82. Xmas G. having bad luck
83. in short H. a room in a house that is used for work or study
84. takeaway I. a lie that you tell in order to avoid hurting someone’sfeelings
85. unlucky J. a meal that you buy at a shop or restaurant to eat at home
76题——————
77
78
79
80
81
82
83
84
85
请帮忙给出每个问题的正确答案和分析,谢谢!
C
A woman:heads into apopular New York City coffee shop on a cold: winter rooming. Just ahead of her, a man drops a few papers. The woman pauses to help gather them. A clerk ata busy store thanks a customer who has just bought something. "Enjoy" the young woman says, smiling widely. "Have a nice day." She sounds like she really means it. These arethe common situations we may see every: day.
However, in her best-selling book Talk to the Hand, Lynne Truss argues that common good manners such as saying "Excuse me" almost no longer exist. There are certainly plenty who would agree with her. According to one recent study, 70 percent of the U.S. adults (成A.)said people are ruder now than they were 20 years ago.
Is it really true? We decided to find out if good manners are really hard to see. In this politeness study, reporters were sent to many cities in the world. They performed three experiments: "door tests" (would anyone hold the door open for them?); "paper drops" (who would help them gather a pile of "accidentally" dropped papers?); and "service tests" (which salesclerks would thank them for a purchase [购物]?)
In New York, 60 tests (20 of each type)were done. Along the way, the reporters met all types of people: men and women of different races, ages, professions (职业), and income levels. And guess what? In the end, four out of every five :people they met passed their: politeness test making New York the most polite city in the study.
44, What does Lynne Truss argue in Talk to the Hand?.
A. People are not as polite as they used to.
B. "Excuse me" is not welcome nowadays.
C. Of all the adults in the US 70% are rude,
D. People don't care about manners any more.
When a consumer finds that an item she or he bought is faulty or in some way does not live up to the manufacturer's claim for it, the first step is to present the warranty, or any other records which might help at the store of purchase. In most cases, this action will produce results. However, if it does not there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".
The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ().
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show their written proof of the purchase to the store
A.don’t always forget other's names
B.don’t hear others’names
C.never forget others’names
D.have the worst memory
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work."
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show some written proof of the purchase to the store