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How do you make sure of the number of people in the dinner party?
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______ your homework and make sure that you don't ______ any mistakes.
A.Do; do
B.Make; make
C.Make; do
D.Do; make
A.don’t always forget other's names
B.don’t hear others’names
C.never forget others’names
D.have the worst memory
Culture shock is an occupational disease (职业病) for people who have been suddenly transplanted abroad.
Culture shock is caused by the anxiety that results from losing all familiar signs and symbols of social intercourse. Those signs are as following: How to shake hands and what to say when meeting people, when and how to give tips, how to make purchases, when to accept and refuse invitations, when to take statements seriously and when not. These signs, which may be words, gestures, facial expressions, or customs, are acquired by all of us in the course of growing up and as much a part of our culture as the language we speak or the beliefs we accept. All of us depend on hundreds of these signs for the peace of our mind and day-to-day efficiency, but we do not carry most at the level of conscious awareness.
Now when an individual enters a strange culture, all or most of these familiar signs are removed. No matter how broadminded or full of good will you may be, a series of supports have been knocked from under you, followed by a feeling of frustration. When suffering from culture shock people first reject the environment which causes discomfort. The ways of the host country are bad Because they make us feel bad. When foreigners on a strange land get together to complain about the host country and its people, you can be sure that they are suffering from culture shock.
According to the passage, culture shock is______.
A.an occupational disease of foreign people
B.may lead to very serious symptoms
C.actually not a disease
D.incurable
1.According to this passage,intelligence is the ability to ().
A、work by oneself do well in any
B、situation
C、know what is right and wrong
D、adapt oneself to a new situation
2.Why does an unintelligent child seem to have a wall between him and life in general?()
A、Because he can hardly see the outside world.
B、Because life is far away from him.
C、Because he knows nothing about life in general.
D、Because he has little interest in things around himself.
3.In a new situation,an intelligent person ().
A、knows more about what might happen to him
B、is well-prepared for his action
C、pays greater attention to the situation
D、completely ignores himself
4.If an intelligent person failed,he would ().
A、feel ashamed about the failure
B、learn from his experiences
C、find out what he can’t do
D、make sure what’s wrong with his outlook in life
5.An intelligent child ().
A、learns more about himself
B、shows interest in things around him
C、studies everything that may be interesting
D、looks down upon unintelligent children
so. If you are seriously injured, try not to move, and wait for emergency personnel. If you're not too hurt to move, check on the other passengers in your car. If anyone is injured, get on the phone with emergency services.
Section B
Directions: There are 2 passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice.
Boys and girls, never forget that you educate yourselves. Schools, books and teachers are helps, but you have to do the work. Only by persevering, industrious efforts can you become well educated.
There are two objects in education: first, to develop yourself; second, to gain knowledge. To develop yourself is to strengthen and cultivate your whole being; to improve your memory and reasoning powers; to learn to think and judge correctly; in short, to have your mind grow, so that you will be better able to do your work in life.
You develop yourself by acquiring an education, thinking about, and using it; for education is the food to make your mind grow. To gain knowledge is to learn tacts and methods which will be of use to you in life.
There are four sources from which to derive education; from your own observation, from your experience, from the conversation of others, and from study. You can learn much without books and teachers.
When you visit a manufactory, examine the machinery; try to learn how the power applied at one point moves levers and wheels until it reaches the part that does the work. Wherever work is going on, be sure to learn how it is done. Study into causes and results. The steam engine came from the boy Watt's watching a boiling teakettle, and thinking about it.
Listen to conversation, you can learn something useful from every one. Every one can teach the best-educated man something. Ask people to tell you of what they have seen and known. Never be ashamed to ask about what you do not understand. A learned man was asked how he had acquired such a vast amount of knowledge. "By asking information of every one," he answered.
To educate yourself, you must read, study, observe, reflect, reason, and think. Keep your eyes open, and your mind at work.
The most appropriate title for this passage would be ______.
A.Self-education
B.Objects in Education
C.Ways of Developing Oneself
D.Sources of Receiving Education
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back.You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken. Show that you care.Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.Control your anger and be patient.Learn to relax and calm yourself.Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.
(1)At whom do angry customers tend to aim their dissatisfaction and complaints?
A.staff members
B.company managers
C.those who accompany them
Ⅰ. At a pedestrian crossing:
a) When you have stepped off the pavement on to a zebra crossing, traffic must stop to let you cross. But don't be foolish: make sure that drivers have enough time to give way to you.
b) If a police officer is directing the traffic, watch for his signals. Do not cross until he holds up the traffic.
c) At a crossing with traffic lights, do not cross in front of traffic which has the signal to go.Ⅱ. At a bus or tram stop:
If you want to get on a bus or a tram' give a clear signal for it to stop and do not step into the road until it has done so. When you get off a bus or a tram and wish to cross to the opposite side of the road, do not walk behind the vehicle. Wait until the vehicle has moved off and make sure there is no other traffic before you cross the road
According to the passage, at a pedestrian crossing you should not ______.
A.expect cars to stop for you
B.cross without giving the driver enough time to stop
C.step off the pavement
D.expect drivers to give you enough time to cross
听力原文:W: Could you tell me what I should do if my car breaks down?
M: Well,I'm sure you won't have any trouble,Mrs. Smith,but if something should happen,just call this number.They'll see that you get help.
Q: What does the man really mean?
(17)
A.He thought she should make a phone if anything went wrong.
B.He thought she should just wait for someone's help.
C.He was afraid something would go wrong with her car.
D.He promised to give her help himself.
阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。
Successful and memorable events don’t just happen. Organizing and holding an event takes planning. Whether it’s an anniversary, a sporting event or a retirement party, and no matter how much time you have, your event’s success is in the details.
There are some suggestions for you to hold a successful event.Decide upon your target audience.The first thing is you should know who your target audience is. From this all the other decisions will fall into place in terms of format, content, prices, location etc.
Make a list of details.When you hold an event, you need to consider everything, from program content, lighting, food serving, transportation to parking and safety. Making a list will ensure you don’t overlook things.
Have a clear purpose.When you plan an event, you should clearly define.its purpose, because the following decision should support it.
Do not clash.Check the calendar.Don’t clash with holidays or popular vacation times.
Know your limitations.You should be aware of your weakness such as budget or time. If you decide to hold an event in a week’s time, plan for a more familiar affair. If it’s a big event, prepare several months ahead. If the budget is small, you may have to a lot of do-it-yourself work.
1. Which of the following statement is NOT true according to the passage? {A、B、C}
A. To know your target audience first helps you plan your event better.
B. To check the calendar carefully will avoid time conflict.
C. Know the limitation means you should know the audience’s limitation.
2. Which is not the factor of holding a successful event? {A、B、C}
A. A clear purpose
B. A list of details
C. A invitation
3. According to the passage, what is the key factor to make your event successful? {A、B、C}
A. Leadership.
B. Details.
C. Plenty of planning time.
4. What is the best title for this passage? {A、B、C}
A. Details- the key to the success of an event.
B. Successful and memorable events don’t just happen.
C. How to plan successful events.
5. What is the purpose of making list of details? {A、B、C}
A. Make sure not overlook things
B. To follow decisions
C. To have a clear purpose